Who can assist you?

Resource: Upline Directors, Executive Directors, and Platinum Executive Directors

For Questions About:

  • How to build Your Organization
  • How to get paid and promoted quickly
  • Assistance on what business tools to use
  • Information on Private Business Receptions (PBR's) or Private Conference Calls (PCC's)
  • Information on how to close a sale
  • Assistance with level advancement
  • Information on retention - tips on improving retention, answers to questions about retention
  • Field Training

How can you contact us?

You can contact Your Upline Director, Executive Director or Platinum Executive Director for assistance via phone or email. This contact information can be located by visiting My Statistics!

You can also access contact information for Your Field Trainers here!

Resource: Field Leaders

For Questions About:

  • Business Briefings
  • Super Saturdays and Advance Product Trainings (APT's)
  • Certification classes in Your area

How can you contact us?

You can contact Your Field Leaders for assistance through email by locating their contact information via the Field Leader List in the AOBO!

Resource: LegalShield Associate Support on Facebook

For Questions About:

  • FAQ's
  • Rebuttals
  • Posts to share on Your Facebook page
  • Topics to discuss with other Associates

How can you join?

Join the Facebook group LegalShield Associate Support today!

Resource: LegalShield Associate Success on Facebook

For Questions About:

  • Posts to share on Your Facebook page
  • Highlights of local events
  • Recognition posts for you and your team members

How can you join?

Join the Facebook group LegalShield Associate Success today!

LSEngage

For Questions About:

  • Personal & Organizational business reports
  • Commission Statements
  • Associate Licensing information & requirements
  • Information on incentives and promotions
  • Information on business in processing
  • Web Shows/Events/Calls - weekly & monthly
  • Resources and Multimeda
  • - States & Provinces at a Glance
  • Learner - training path
  • B2B specific information

How can you locate this?

Log in to LSEngage today and use the available search function to locate information on each of these topics!

Business Solutions Services

Mandy Simmons - VP of Business Solutions Services
Email - mandysimmons@legalshieldcorp.com

Available 7am to 7pm CDT Monday through Friday.
Can be reached by phone at 800-972-9272

Existing group accounts, Billing, Setting up a new group account, LegalShield@Work, Conservation
Email - groupbilling@legalshieldcorp.com

Broker information
Email - broker@legalshield.com

B2B Training Questions, Support for Field Trainers, Market Trainers, Certification Trainers, Training Schedules
Email - trainersupport@legalshieldcorp.com

Training feedback, suggestions, or questions
Email - trainingfeedback@legalshieldcorp.com

Associate Support and Success

VP - Jeannie Forneris
Email - jeannieforneris@legalshieldcorp.com

Available 7am to 7pm CDT Monday through Friday. Can be reached by phone at 580-436-7424

Associate Concerns
If an Associate (upline, downline, or even outside of your team) is conducting business in a manner that you feel does not meet LegalShield's ethical standards, please sumit these concerns by completing the Independent Associate Concern Form.

LSEngage, Counters, Emails, Technical Support, Small Business Marketing
Email - associateservice@legalshield.com
Chat via LSEngage - www.lsengage.com

Incentives and Promotions
Email - associateintake@legalshieldcorp.com
Associate Intake Form

Performance Club
Email - performanceclub@legalshieldcorp.com

Platinum Executive Directors
Email - platinumservices@legalshield.com

Special Forces
Email - executivedirector@legalshield.com

Technical Support Request Form
Technical Support


Network Division

VP - Tina Gacetta
Email - tinagacetta@legalshieldcorp.com

Field Leadership information
Email - fieldleaders@legalshield.com

Advertising (print)
Email - adapprovals@legalshieldcorp.com

Advertising (web), redirect requests, website review, Social Media advertising/marketing, Public Relations, guidance compliance
Email - webapprovals@legalshieldcorp.com

Suggestions
Email - esuggestions@legalshield.com

Social Media - Facebook: LegalShield Associate Support, LegalShield Associate Success
Email - socialmedia@legalshield.com

Member and Associate Contact Center

VP - Stephanie Gacetta
Email - stephaniegacetta@legalshieldcorp.com

Available 7am to 7pm CDT Monday through Friday.
Can be reached by phone at 800-654-7757

LegalShield Membership
Updates, Payment Changes, General Membership Inquiries, Emergency Access, Member Retention
Email - memberservices@legalshield.com
Chat via Members Only - mylegalshield.com
Technical Support Request Form - Technical Support

IDShield Membership
Updates, Payment Changes, General Membership Inquiries, Emergency Access, Member Retention
Email - idshield@legalshield.com
Chat via Members Only - mylegalshield.com
Technical Support Request Form - Technical Support

Provider Services

Sr. Director - Lori Owens
Email - loriowens@legalshieldcorp.com


Attorney Appearance requests for Field Events
Provider Open House Events, Will Workshop/Webinar Events
Email - attorneyrequest@legalshield.com

Provider Concerns
If a member feels they are not receiving the benefits provided by their membership please complete the Provider Law Firm and Attorney Concern Form.

Licensing
Email - licensing@legalshield.com